Betting is a form of entertainment — not a source of income. Hey Bet wants you to stay in control and enjoy the experience. Our responsible gaming tools and guidelines are here to help you play in a healthy, safe way.
Our Philosophy & Commitment
At Hey Bet, we believe online betting is only truly enjoyable when it's done in a controlled and healthy way. Responsible gaming isn't just about following rules — it's about knowing your limits, understanding your situation, and having the courage to ask for help when you need it.
Millions of people across Bangladesh turn to Hey Bet for entertainment. Every responsible gaming feature on our platform is designed to help each player keep their life in balance — from deposit limits to self-exclusion, every tool is in your hands.
Remember, playing responsibly isn't a sign of weakness — it's a sign of good judgment. Hey Bet is always here for you.
Hey Bet's Commitment: We will never pressure you to bet more. Your wellbeing matters to us more than our business.
Hey Bet gives you complete protection
Set a cap on how much you deposit daily, weekly, or monthly. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies — giving you time to make a clear-headed decision.
Set a limit on how long you play in one sitting. When the time is up, Hey Bet will automatically alert you and give you the option to log out. This feature helps keep your real-life responsibilities in view.
If you feel like you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time, no bets or deposits will be possible. It's the most effective way to clear your head.
If you feel betting is having a negative impact on your life, you can close your account for anywhere from 6 months to permanently. Taking this step takes courage — Hey Bet always respects this decision and will support you fully.
Betting will automatically stop once you reach your preset loss limit. Set this limit in advance on your own terms. A loss limit is the most effective way to protect yourself from chasing losses in the heat of the moment.
At regular intervals, Hey Bet will remind you how long you've been playing, how much you've spent, and whether it's time to step back into everyday life. These small nudges can make a big difference.
Hey Bet's smart tracker shows you exactly how much you've spent and how much remains. Transparency is the foundation of responsible gaming.
Tip: When you reach 80% of your limit, Hey Bet will automatically send you an alert so you can make an informed decision in time.
Log in to your Hey Bet account and go to "Account Settings".
Look for the "Responsible Gaming" section within Settings.
Enter whichever limit you need — deposit, loss, or session time.
Verify with OTP to save your limits. They take effect immediately.
Signs That You Should Seek Help
Betting addiction can develop gradually — sometimes before you even realize you've lost control. Hey Bet encourages you to honestly assess where you stand. If you recognize any of the signs below in yourself, use our responsible gaming tools or reach out for help.
Acknowledging any of the signs above is the first step. Hey Bet's support team will guide you toward the right help — without any judgment.
Answer honestly — the results are for your eyes only
Check any of the following that apply to you:
Hey Bet & External Support Services
Reach out via 24/7 live chat. Our trained team will help you set up the responsible gaming tools that work best for you.
Email us at support@heybet.wine. Your privacy is fully protected — your concerns stay strictly between you and us.
Consider speaking with a mental health professional if needed. Hey Bet can connect you with trusted organizations.
If a family member is concerned, they're welcome to contact us too. We're happy to guide families through the process.
Your Responsible Gaming Questions, Answered